Partner Help Centre

Find answers, guides, and support for managing your hotel on StayViz.

Getting Started

How do I create my hotel listing? Setting up room types and photos Understanding the partner dashboard

Managing Rates

How to update your room rates Setting seasonal pricing and promotions Rate parity and channel manager sync

Booking Management

Viewing and managing reservations How cancellations work Guest communication guidelines

Payments & Invoicing

Commission structure explained How and when you get paid Downloading invoices and statements

Account Settings

Updating your hotel details Managing team access and permissions Notification preferences

Can't find what you need?

Our partner support team is here to help.

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