Safety Resource Centre
Your safety and wellbeing are our top priority. Find guidance, resources, and support for a secure travel experience.
Travel Safety Tips
Verify Your Booking
Always book through StayViz and keep your confirmation email. Never share booking details with unverified third parties.
Secure Payments
All transactions are encrypted. Never transfer money outside the platform. We will never ask for payment via email or phone.
Know Your Surroundings
Research the neighbourhood before arrival. Check transport links, nearby amenities, and keep the hotel's address saved offline.
Report a Safety Concern
If you feel unsafe at a property or have experienced a safety issue, please let us know immediately. All reports are taken seriously and handled confidentially.
Emergency Contacts
UK Emergency Services
999
Non-Emergency Police
101
NHS Health Advice
111
European Emergency
112
Property Safety Standards
Fire Safety Compliance
All listed properties comply with UK fire safety regulations, including working smoke alarms and clearly marked escape routes.
Health & Hygiene
Properties maintain high cleanliness standards and adhere to local health and hygiene regulations.
Secure Access
Properties provide secure room access with functioning locks. 24-hour reception or key-safe systems are available.
Guest Reviews
All guest reviews are genuine and unedited. Safety-related complaints are flagged and investigated promptly.
COVID-19 Information
Most COVID-19 restrictions in the UK have been lifted. However, individual properties may maintain their own health and safety protocols. We recommend:
- • Checking the property's current health policies before arrival
- • Reviewing the latest UK government travel guidance
- • Choosing flexible booking options where possible for peace of mind